sis6 Privacy Policy

1. Introduction

This Privacy Policy describes how sis6 ("sis6", "we", "us", "the platform") collects, processes, stores and protects the personal data of users ("you", "the player") who access and use the sis6 website and mobile application. It applies to all players based in Pakistan and to anyone else who interacts with the platform.

By registering an account on sis6, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This policy should be read alongside our Terms and Conditions, which form a binding agreement between you and sis6.

We take privacy seriously because your trust is what makes sis6 work. If you ever have questions about how your data is handled, you can reach our support team through live chat inside the platform or by email at [email protected].

2. Data We Collect

sis6 collects personal data in two main ways: information you provide directly when registering and using the platform, and information collected automatically through your use of the service.

2.1 Information You Provide

• Registration data: Full name, date of birth, email address, phone number and account credentials (username and password).
• Identity verification documents: Government-issued ID, proof of address or other documents requested during KYC verification.
• Payment information: Payment method references (such as your JazzCash or Easypaisa mobile number) used to process PKR deposits and withdrawals.
• Support communications: Content of messages you send to our support team via live chat or email.
• Responsible gaming settings: Deposit limits, session reminders or self-exclusion preferences you configure in your account.

2.2 Information Collected Automatically

• Device and browser data: Device type, operating system, browser version, screen resolution and language settings.
• IP address and approximate location: Your IP address is logged with each session. This is used for security monitoring and to identify unusual login activity.
• Session activity: Pages visited, games played, bets placed, deposit and withdrawal history, session start and end times.
• Cookie and tracking data: As described in Section 6 below.

3. How We Use Your Data

sis6 uses your personal data for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity and age, processing login and account security.
• Payment processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and card payments, and processing withdrawal requests to your nominated method.
• Platform operation: Delivering games, processing bets on Cricket, PSL, T20, Football, Esports and other sports markets, and running the VIP programme.
• Customer support: Responding to your queries, resolving account issues and processing complaints.
• Security and fraud prevention: Detecting suspicious login activity, preventing bonus abuse, monitoring for money laundering indicators and protecting other players on the platform.
• Responsible gaming: Monitoring your gaming activity to identify patterns that may indicate problem gambling and enabling the responsible gaming tools you set in your account.
• Platform improvement: Using aggregated, anonymised activity data to understand how the platform is used and improve the experience for Pakistan players.
• Communications: Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts). Promotional communications are only sent where you have opted in.

sis6 does not use your personal data for automated decision-making that produces significant legal effects without human review.

4. Payment Data

All PKR transactions on sis6 are processed through trusted payment infrastructure. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or a bank transfer, the actual financial transaction is handled directly by that payment provider on their own secure infrastructure.

sis6 stores only a reference to your payment method — for example, the last few digits of your mobile number used with JazzCash or Easypaisa — sufficient to match future transactions to your account. sis6 does not store full mobile wallet credentials, full bank account numbers or card numbers on its own servers.

Transaction records (amount in PKR, date, method, status) are retained as part of your account history for account management, support and responsible gaming monitoring purposes.

5. Data Sharing

sis6 does not sell your personal data. We share personal data with third parties only in the following limited circumstances:

5.1 Payment Providers

When you make a deposit or withdrawal, relevant transaction data is shared with your chosen payment provider (JazzCash, Easypaisa, Raast, your bank or card network) to complete the transaction. These providers process your data under their own privacy policies and security standards.

5.2 Game Providers

sis6 works with third-party game studios and live casino providers to deliver the games on the platform. These providers may receive a session token and anonymised player identifier to run the game. They do not receive your full name, phone number or payment details.

5.3 Security and Fraud Services

sis6 may use third-party security tools to detect fraud, money laundering or suspicious account activity. These tools may process technical data such as IP addresses and device fingerprints. They operate under strict data processing agreements with sis6.

5.4 Legal Obligations

sis6 may disclose your personal data to law enforcement, regulatory authorities or other bodies where required to do so by applicable law or a valid legal order. We will notify you of such disclosures where we are legally permitted to do so.

5.5 Business Transfers

In the event of a merger, acquisition or sale of the platform, player data may be transferred as part of that transaction. You will be notified of any such change and given the opportunity to close your account if you do not wish your data to be transferred.

6. Cookies

sis6 uses cookies and similar tracking technologies to operate the platform, remember your preferences and understand how players use the site. Cookies are small text files stored on your device by your browser.

6.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These handle your login session, keep you authenticated between pages and maintain your account state. They cannot be disabled without breaking the platform.
• Preference cookies: Remember your settings such as language preference, display options and responsible gaming limits you have set.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where players drop off and how features are used. This data is used in aggregate to improve the platform.
• Security cookies: Help detect unusual patterns that may indicate account compromise or fraudulent activity.

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent you from logging into your account. For details on managing cookies in your specific browser, refer to that browser's help documentation.

7. Data Retention

sis6 retains your personal data for as long as your account is active and for a period after closure as described below:

• Active accounts: All data associated with an active account is retained for the duration of the account relationship.
• Closed accounts: Following account closure, core identity and transaction records are retained for a minimum period to satisfy record-keeping obligations and to handle any post-closure disputes or queries.
• Support communications: Chat transcripts and email records are retained for a reasonable period to maintain continuity of support and to resolve any escalated complaints.
• Security logs: IP address logs and device data used for security monitoring are retained for a period sufficient to investigate any reported incidents.
• Anonymised analytics data: Aggregated, anonymised usage data that cannot be linked back to an individual may be retained indefinitely for platform improvement purposes.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so it can no longer be associated with you.

8. Security Measures

sis6 applies multiple layers of security to protect your personal data:

• TLS encryption: All data in transit between your device and sis6 servers is encrypted using Transport Layer Security (TLS).
• Encrypted storage: Personal data stored on sis6 infrastructure is encrypted at rest.
• Password hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hash function.
• Access controls: Internal access to player data is restricted on a need-to-know basis. Staff with access to personal data are bound by confidentiality obligations.
• Anomaly detection: Automated monitoring flags unusual login patterns — such as access from a new device or location — and may trigger additional verification steps to protect your account.
• Regular security reviews: sis6 conducts periodic reviews of its data security practices and infrastructure to identify and address potential vulnerabilities.

While sis6 applies robust security measures, no system connected to the internet can be guaranteed 100% secure. You play an important role in keeping your account safe by using a strong, unique password and not sharing your login details with anyone.

9. Your Rights

As a user of the sis6 platform you have the following rights in relation to your personal data:

• Access: You can request a copy of the personal data sis6 holds about you. Contact support with your request and we will provide the information within a reasonable timeframe.
• Correction: If any personal data we hold about you is inaccurate or out of date, you can request that it be corrected. For basic details like your phone number, you may be able to update these directly in your account settings.
• Deletion: You can request that your personal data be deleted. Note that some data must be retained for a minimum period after account closure to satisfy record-keeping requirements, so not all data can be deleted immediately upon request.
• Restriction: You can request that we restrict processing of your data in certain circumstances — for example, if you believe data we hold is inaccurate while a correction request is pending.
• Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.
• Account closure: You can request closure of your sis6 account at any time by contacting support. Upon closure, your access will be terminated and your data handled in accordance with Section 7.

To exercise any of these rights, contact the sis6 support team via live chat in the platform or at [email protected]. We will respond to all data rights requests within a reasonable period. We may need to verify your identity before processing a request.

10. Minors

sis6 is strictly an 18+ platform. We do not knowingly collect or process personal data belonging to anyone under the age of 18. If a minor has accessed the platform or provided personal data, this is a breach of our Terms and Conditions.

If you are a parent or guardian and believe that a minor has registered on sis6 or is using your account, please contact support immediately. We will investigate, close the account and delete any data collected from that individual as quickly as possible.

sis6 uses date of birth information collected at registration and may request identity documents during verification specifically to enforce this age restriction. If age verification cannot be confirmed, the account will not be permitted to deposit, play or withdraw.

11. Policy Changes

sis6 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes to the payment methods we support or other operational updates. When we make material changes, we will update the "Last Updated" date at the top of this page.

Where changes are significant — for example, if we introduce a new category of data processing — we will make reasonable efforts to notify active players by email or through an in-platform notification. Your continued use of sis6 after any changes to this policy constitutes your acceptance of the revised version.

We encourage you to revisit this page periodically so you are always informed about how sis6 handles your personal data.

12. Contact

If you have any questions, concerns or requests related to this Privacy Policy or how sis6 handles your personal data, you can reach us through the following channels:

• Live chat: Available 24/7 inside the sis6 platform and mobile app — the fastest way to get a response.
• Email: [email protected] — for data rights requests, please include "Privacy Request" in the subject line along with your registered phone number so we can locate your account efficiently.

For general answers to common questions about the platform, visit our FAQ page. For information about how sis6 manages responsible gaming, visit the Responsible Gaming page.